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Services

AI consulting for small and medium businesses

Two lines of work for Australian SMEs: reduce operating cost, and raise what the team can finish. We scope the job before anyone picks a tool. The practice is based in Melbourne and works with clients across Australia.

Cost reduction

Find the spend that comes from manual work, correction, and tools that overlap. Then decide whether AI should touch it.

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Where we look

  • Rework, credits, and corrections that keep showing up
  • The same data typed into a spreadsheet, an inbox, and a line-of-business system
  • Subscriptions that overlap because nobody has mapped them
  • After-hours catch-up that exists only because the daytime steps are manual

What you get

  • A written map of the current steps and where the cost sits
  • A recommendation to fix the process, try AI, or leave it alone
  • If a trial is warranted, a pilot design: scope, data handling, risks, and a named owner
  • A note your leadership team can read in one sitting

Productivity

Raise the amount of useful work a team finishes, without adding a new full-time role to look after a tool.

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Where we look

  • Reporting packs assembled by hand from several exports
  • Quotes, proposals, and job packs rebuilt from scratch each time
  • Customer or supplier admin that stops when one person is away
  • Internal questions that bounce around because the answer lives in someone’s head

What you get

  • The same sequence as a cost engagement: map the work, decide, then pilot
  • A draft way of working staff can try on real jobs
  • Guidance written in the language of the role, not the language of the model
  • Handover notes so the gain stays when we step back

How engagements are shaped

We price each shape after we understand the workflow. A public rate card would pretend every business is the same.

  1. 01

    Discovery session

    Half a day on a single workflow. Useful when you need a yes, a no, or a not yet.

  2. 02

    Priority brief

    A short written recommendation a leadership team can decide on.

  3. 03

    Pilot

    A time-boxed trial of one job, with a stop point agreed up front.

  4. 04

    Embed

    Staff guidance and handover once a pilot has held.

Sample structure · not a client result

Priority brief

This shows the shape of a brief. It is not a completed client project, and it does not report a measured saving.

Workflow
Month-end management report
Recommendation
Pilot the pack assembly only
Leave alone
Payroll. The current system already does this.
Risk to name
Where the export file is allowed to go

What sits outside the work

  • We do not build and host a software product for you to rent.
  • We do not sell licences for a model or a suite. You pay for the advice.
  • We do not run an open-ended innovation retainer with no workflow named.

The practice itself is described on the about page.

Name the workflow. We will tell you if AI belongs there.

A short enquiry is enough. Include the process, who it sits with, and whether you are chasing cost, output, or both.

Book a free consultation